| Que Centre|Information for staff members about the Que Centre:
2014, the Buildings and Grounds Department began utilization of the Que
Centre for work orders for any work that needs to be scheduled to be
done, such as broken window shade, faucet dripping, paper delivered, a
room that is too cold or too hot, painting, items moved, etc. We are
asking that you do not just stop and ask a custodian to do a job. This
will allow us to keep a log of issues that arise, and if they are
repetitive, we will have a running log of such so that we can address
the situation. This will also eliminate any issue with lost paper work
orders or work orders that are not completed in a timely manner. This
also allows the creator of the work order to view requests that are still pending in addition to a complete history of requests submitted.
staff member (except teacher aides) has the ability to log onto the Que
Centre: User Name: (first initial, last name)
Password: (your first name - all lower case)
Work order routing:
A new work order is created > the principal, assistant principal and
secretary of the building where the work is located is notified via
email of a new request.
2. The principal, assistant principal and secretary can either approve or reject the work order.
a. If the work order is rejected, the requestor is notified
b. If the work order is approved, an email notification will be sent to Barb, Doug and the building's lead custodian.
The building custodian can either close the work order him/herself,
assign the work order to a day custodian or change the status to
"Forward to Maintenance." This will notify the maintenance crew chief
that there is a work order. Once the job is complete, the work order
can then be closed by the appropriate B&G staff member and an email
goes back to the originator to let them know that the work they
requested is complete.
Que Centre is not to be used for an emergency situation; if you have a
building emergency, please contact the Building and Grounds department
immediately at (716) 687-2314 or (716) 687-2304, or if you have any
questions, log in problems or for a password reset. You may also contact
by email: BMann@eastauroraschools.org.